Office 365 support portal4/29/2023 ![]() Connect to Exchange Online via Powershell.Ģ. Select the partnership you would like to remove, click the delete button and Save. In the right-hand pane under mobile devices select view detailsĥ. Once in the Exchange Admin Center, select recipients and click the user you wish to update.Ĥ. In the right-hand panel select Admin > Exchangeģ. Log into the Office 365 Portal and select the Admin tile.Ģ. Removing devices using the Office 365 Portalġ. The options that I’ll be covering in this article require some form of elevated permissions to perform, so please ensure you have the right level of access required. So, I hope this article goes some way to show the steps necessary to remove mobile devices from Office 365. One thing that we hear a great deal is how can we remove the old devices from Office 365. In the report, you can choose a particular interval to view. Identifying some of these old sync partnerships can be tricky, but using the Inactive Mobile Device report simplifies this problem. The mobile device market is one that is very fast-paced where people often replace their phones or tablets, often with their old models either thrown in a drawer or possibly reused by someone else. ![]() You can see these partnerships for your entire organization by looking at the Users with Mobile Device report built into our advanced Office 365 delegated administration tool. We used a step by step method to create the ticket for Office 365 business to get help from the MS support team.When you first sync a device to your environment it creates a partnership between Office 365 and your device. Here, we can attach our screenshots or other documents. Now, we will get option Files at the bottom of the Notes option.Also, we can close the ticket at any moment by clicking on Close request. Select notes and here we can update our activity or the other details.Get the details option and we will get Notes in the left side of the screen. Just open the created ticket and from the given ticket number, it will take us to the details page.We can update other details, which still need to be filled out also after creating new Service request.Now, we can see our request has been created.Here, we need to verify and submit the request. Once everything is done, as shown above, click on next button and you will get confirmation, followed by submit page.At a later stage, you can also add the same. We can attach a file or error screenshot here. Here, we need to add the given details, as mentioned in the screenshot. Once everything is done, click on next button.If it works, select it and see if you can fix it by the given link or select yes to continue. Once you select Next, it will take us to a review suggestions page.Here, we need to select the details, mentioned below.Īfter selecting above, the option given below will appear. After clicking the above, it will take us to the New Service request.Here, we need to select your service if we are going with Project online support. Here, we need to expand all from the default Services. This page will also take us to the Service page.Here, select + button to create a new service request. If we click on the Service requested, it will take us to the support page, where we can see opened ticket details.If we create on support, the option will take us to the support overview page. ![]()
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